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Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions2022-07-24T07:46:22-07:00
Cancellation & Rescheduling Policy 2022-06-21T01:37:03-07:00

Please note that appointments must be canceled at least 48 hours prior to the scheduled appointment time if you would like a refund.

No-shows and appointments canceled less than 48 hours prior to the scheduled appointment time will not receive a refund.  If you need to reschedule your appointment (48 hours prior to the appointment) the first rescheduled fee is waived. If you need to reschedule the appointment a second time, you will be charged for that appointment. We appreciate your understanding and thank you in advance for respecting our time.

How do I book an appointment?2022-06-22T20:42:55-07:00
How do I send a payment?2023-03-03T04:57:48-08:00

Payments are collected via credit card payments at the time of service. This includes both copayments for those who are in-network, and those who are out-of-network.

What insurances do you take?2023-03-07T04:21:16-08:00
We are in-network with a variety of health insurance plans listed below. Eligibility checks can be performed within 1-2 business days to ensure you are covered.
Optum Plans including:
  • UnitedHealthcare
  • UnitedHealthcare Shared Services (UHSS)
  • GEHA – UnitedHealthcare Shared Services (UHSS)
  • UnitedHealthcare Global
  • UnitedHealthCare Exchange Plans (ONEX)
  • Oscar
  • Harvard Pilgrim
  • Oxford
  • UHC Student Resources
  • UMR
  • All Savers (UHC)
  • Health Plans Inc
  • Surest (Formerly Bind)
Aetna Plans including:
  • Meritain
  • Nippon
  • Allied Benefit Systems
  • GEHA – United Healthcare Shared Services (UHSS)
  • Trustmark
  • Trustmark Small Business Benefits
  • Health Scope
  • Christian Brothers Services
What are your fees?2023-06-28T13:56:35-07:00

Kind Mind is in network with a variety of health plans including Aetna, Optum, and Cigna as well as several of their subsidiary companies. For those out-of-network or not going through insurance, please contact us to inquire about rates.

Hours / Location2022-06-21T01:35:24-07:00

Appointments are available weekdays during business hours, with some availability during evenings and weekends. Please see our online scheduling service, Optimantra, to find online and in-person appointment availability to schedule your appointment.

Our office is conveniently located near the 5 and the 8 freeways at 814 Morena Blvd. in San Diego, near the University of San Diego,. and offers ample free parking.

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